THAT'S A TERRIBLE IDEA MUG
Description
Description
Our Mugs are MADE TO ORDER, then shipped via Tracked 24hr Service.
Details: Printed in our Signature 'Worn/Distressed' Style 'We Are Veteran Owned & Operated'
Size Charts
Size Charts
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FAQ'S
FAQ'S
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SIZE CHART:
We want to make sure you receive the perfect fit, so size guides are included in the product photos for each item. You can also find our size charts HERE
Please note that sizing can vary slightly between different items, so we always recommend checking the guide for each specific product.
What is BATTLE WORN STYLE?
We print our designs in our signature 'Battle Worn' style, this means they have Slightly Distressed Artwork, with a Super Soft and Comfortable Feel. They're just like your 'Old Faithful' Tour T-Shirts, that you've never had the heart to bin.
Our No DRAMA Guarantee…
The way we see it, we have no business asking for your next order, unless you are satisfied with your last! So, to make sure we meet your expectations, we back every purchase with our 'No Drama' Guarantee.
You can buy from Veterans, knowing that our gear is guaranteed for normal wear/tear and defects in manufacturing. So, if you are not completely satisfied, we will provide a refund or exchange on any item within 30 day’s receipt of purchase. Please see the returns procedure below.
What Payment Methods can I use?
We accept Clearpay, Klarna, Paypal, Apple Pay, Google Pay, Amazon Pay and most major international Credit and Debit Cards.
What if I am lucky enough to have a Discount Code?
Just enter your unique (single use) code in the ‘Discount' Field in the checkout. If you forget to do so, we regret we are unable to override and backdate this process.
What Is Your Production Lead Time?
Everything we produce is Made to Order, and we truly value each and every order we receive. Our team works hard to ensure your items are created with care and quality, and we always aim to complete production within 2–4 working days.
During especially busy times or promotional periods, it may take a little longer — but please know that we’re doing our best to get your order out as quickly as possible.
While your order is being made, the status will appear as 'Awaiting Fulfilment' or 'Order Confirmed'. Once it's completed and passed quality control, the status will update to 'Shipped', and you’ll receive an email with your tracking number.
How Long Is Delivery?
Delivery Is Tracked 24, Once Dispatched.
How will you ship my order?
Once your item is completed your orders are dispatched by Royal Mail Tracked 24, so don’t forget to add your phone number and email to your order, so that we can automatically forward you your tracking details.
With Royal Mail Tracked 24 your parcel will be scanned and tracked in 5 locations, and you will be informed by Royal Mail regarding its progress on its way. You can track your parcel by following this link and inputting the tracking number here: TRACK YOUR ORDER
Do you ship Internationally and what’s the timeline to arrive?
Yes, we ship Internationally daily! EU should arrive within 3-5 working days and other ROW destinations within 4-10 working days. We use International Signed For which requires a signature on delivery.
Please note: When you buy online from another country/outside of the EU, VAT must also be paid, just as if you ordered goods that are already located within your country/EU, we do not collect these on our side. Therefore your postal operator or courier may collect the VAT from you on delivery along with any duties owed.
Is UK & BFPO Shipping really FREE?
Hell Yeah! We offer automatic FREE UK & BFPO Shipping on all orders £74.95 or over (after any discounts, coupons or offer codes are deducted}
UK / Royal Mail 24hr / Orders £74.95+ / Free Shipping
What are your Standard Shipping Prices?
UK / Royal Mail 24hr / £4.45
Ireland / Royal Mail Tracked / £9.95
ROW / Royal Mail International / £12.95
What is your Return Procedure?
We offer a ‘No Drama’ Guarantee, easy return policy on unworn and unwashed clothing. These can be returned for a full refund (excluding shipping), just contact us via: CONTACT OUR TEAM
Incorrect, Faulty or Missing item in my order, what do I do?
We want to sort out any issues with incorrect items straight away, just contact us via: CONTACT OUR TEAM
Customer Service Hours
Monday - Friday 0900 to 1600 GMT
