At Force Wear, we try to keep things simple. If there’s a problem with your order, we’ll do our best to sort it out quickly.
Swap Outs (Exchanges)
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You’ve got 30 days from delivery to request a swap. After that, we can’t offer exchanges.
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Items must be unused, in the same condition you received them, and where possible in the original packaging.
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We can’t swap out items that:
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Are damaged through misuse (not our error).
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Are returned after the 30-day window.
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How to swap:
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Send your item/s back to:
Force Wear, 8 The Courtyard, Bourne End, SL8 5AU -
Use tracked shipping or keep proof of postage – just to be safe.
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Include your Force Wear invoice with your swap request written on it.
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No invoice? No problem. Write a note with your name, address, and what you’d like instead.
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Refunds
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Same rules apply: you’ve got 30 days from delivery to request a refund.
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Send the item/s to the same address as above.
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Once we’ve received and checked your return:
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If it’s approved, your refund will be processed, excluding shipping cost.
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Funds will be sent back to your original payment method.
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Most banks take up to 7 days to show it in your account.
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If you’ve waited longer than that and nothing’s landed, get in touch with Customer Support using the email you used to place your order.
Non-Returnable Items
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Gift cards can’t be refunded or swapped.
Straightforward, fair, no red tape – just how we like to do things.
